Privacy Policy
Last Updated: June 16, 2026
Revitalize Windows & Doors Inc. (“the Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information of our customers, website visitors, and service users. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information in compliance with applicable Canadian privacy laws and standards, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we will handle Personal Information in accordance with PIPEDA requirements.
By accessing our website (www.revitalizewindowsanddoors.com) or utilizing our mobile repair and replacement services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:
- Contact Information: Name, email address, telephone number, and service/mailing address provided when requesting a quote or booking a service.
- Project Information: Specific details regarding your property, window/door hardware, and repair requirements necessary to perform our services. This may also include photos or videos taken of the property to assess the work, document progress, or (with your permission) for marketing purposes.
- Payment Information: Billing details required to process transactions. We utilize secure third-party payment processors; Revitalize Windows & Doors Inc. does not store full credit card numbers or sensitive financial identifiers on our local servers.
- Communication Records: Copies of emails, text messages, and call logs exchanged with our team regarding service inquiries or project management.
- Technical Data: IP addresses, browser types, device identifiers, and browsing behavior collected through cookies and website analytics.
2. Method of Collection and Third-Party Integration
We collect information directly from you through our website contact forms, phone consultations, and electronic communications.
Jobber CRM: We utilize “Jobber,” a third-party customer relationship management platform, to manage quotes, scheduling, invoicing, and client communications. Information submitted via our website is transferred to and stored within the Jobber environment. By providing your information, you acknowledge that your data will be processed in accordance with Jobber’s privacy standards (viewable at getjobber.com/privacy-policy).
3. Use of Your Information
Revitalize Windows & Doors Inc. uses your Personal Information for the following purposes:
- To provide accurate quotes and fulfill mobile repair and replacement services.
- To manage scheduling, dispatching technicians, and processing invoices.
- To communicate regarding service updates, warranties, and follow-up inquiries.
- To improve our website functionality and service offerings.
- To comply with Canadian anti-spam legislation (CASL) and other regulatory requirements.
- To protect the rights, property, and safety of the Company and our clients.
4. Disclosure of Information
We do not sell, rent, or trade your Personal Information to third parties. We may disclose your information to:
- Service Providers: Subcontractors, technicians, or suppliers specifically engaged to assist in the completion of your project.
- Professional Services: Accountants, legal counsel, or software providers (such as Jobber) who assist in our business operations.
- Legal Compliance: Law enforcement or regulatory bodies when required by law or to protect our legal interests in the event of a dispute.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You may choose to set your web browser to refuse cookies; however, note that some parts of the site may not function properly as a result. If we implement advanced tracking tools (e.g., Meta Pixel, Google Analytics), this policy will be updated to reflect those specific data processors.
6. Data Retention and Security
We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (such as tax records).
We implement industry-standard administrative, technical, and physical security measures to protect your data. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights and Access
Under PIPEDA and relevant provincial legislation, you have the right to:
- Request access to the Personal Information we hold about you.
- Request the correction of inaccurate or incomplete data.
- Withdraw consent for the use of your data for marketing purposes.
- Inquire about the logic behind our automated data processing.
- Lodge a complaint with the Office of the Privacy Commissioner of Canada if you are not satisfied with our response to your privacy-related request or concern.
To exercise these rights, please submit a written request to the contact information provided below.
8. Third-Party Links
Our website may contain links to third-party sites, including social media platforms. Revitalize Windows & Doors Inc. is not responsible for the privacy practices or the content of such external websites.
9. Children’s Privacy
Our services are intended for homeowners and business professionals and are not directed at individuals under the age of 18. We do not knowingly collect information from minors.
10. Changes to This Privacy Policy
Revitalize Windows & Doors Inc. reserves the right to update this policy at any time. Changes will be effective immediately upon posting to our website. We encourage users to frequently check this page for any changes.
11. Contact Information
If you have questions regarding this Privacy Policy or our treatment of your Personal Information, please contact us at:
Revitalize Windows & Doors Inc.
Attn: Privacy Officer
Email: revitalizewindowsanddoors@gmail.com
Phone: (416) 906-4395
Service Area: Toronto & Greater Toronto Area (GTA)